Reference

Account Terms You Need to Know

These terms set out how your account on pg slot demo works — what you can access, how payments are handled via DANA, OVO, and GoPay, and what applies under local law in eligible Indonesia regions.

Account eligibility by local lawDANA, OVO, GoPay deposit rulesWithdrawal verification stepsAccount suspension conditionsChanges to these terms
pg slot demo Account Terms You Need to Know
ACCOUNT SECURITY

How We Protect Your Account Data

Security and data handling are central to how pg slot demo manages account information. We collect only what is necessary to verify your identity, process payments through your connected DANA, OVO, or GoPay wallet, and maintain a secure session. Data is not sold or shared with third parties outside of what is required to process transactions or comply with applicable local law.

Data Retention

We keep your account data for as long as your account remains active and for a period after closure as required by applicable law. You may request a data summary through our support team.

Cookie Use

Our lobby uses session cookies to keep you logged in and to remember your wallet preference between visits. You can manage cookie settings through your mobile browser or device settings.

Account Security Practices

Every login triggers an OTP sent to your registered mobile number. Never approve an OTP you did not request — contact support immediately if you receive one you did not initiate.

Requesting Changes

To update your registered mobile number, linked wallet, or account email, submit a verified request via live chat. Identity confirmation is required before any account detail is changed.

TERMS SUPPORT

Get Help With These Terms

If any part of these terms is unclear — or if you have a question about your account status, a payment dispute via DANA or OVO, or a withdrawal hold — our support team is available around the clock. Reach us through the channel that works best for you, and have your account reference number ready to speed up the process.

Team online

Live Chat

Open the chat widget from the lobby footer at any time. A real support agent will respond to account and terms questions, including payment disputes and access queries.

Email Support

Send a detailed message to our support address for written records of your query. We respond to account and terms-related emails within a reasonable time during active hours.

Account Help Centre

Access the self-service section inside your account dashboard to check wallet status, review past transactions via GoPay or DANA, and read updated term notices directly.

Terms & Conditions — Common Account Questions

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, reach out via live chat with your account reference number handy.

Access and eligibility depend on local law in your region. We serve accounts in eligible areas of Indonesia where local regulations permit. If access is restricted in your area, these terms do not change that.

Failed transfers should be checked in your e-wallet app first, since the issue is usually at the payment rail level. If funds left your DANA, OVO, or GoPay account but did not arrive, contact support with the transaction reference number.

We will always notify you via your registered account email or an in-lobby notice before any change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Submit an account closure request through live chat with identity verification. After closure, we retain data for the period required by applicable law, then remove it from active systems.

We may suspend an account if our checks flag unusual activity or a breach of these terms. You will be notified by email. To dispute a suspension, contact support via live chat with your account details.

We record your linked DANA, OVO, or GoPay wallet identifier to process transactions, but we do not store full wallet credentials. Payment authorisation is always completed through your own e-wallet app.